BPO Call Center & Telecaller Jobs in Ranchi
If you are looking for Telecaller, BPO or Call Center job in Ranchi, This blog will give all the information that you need to get Telecaller, BPO or Call Center job in Ranchi.
I am writing this blog after my own experience of visiting 500+ job sites to find best Telecaller, BPO or Call Center Jobs in Ranchi.
With my experience, I want to say there are many fraud job and placement consultancies in Ranchi.
8 out of 10 people fall into the trap in these job consultancy.
Before I share the Telecaller, BPO or Call Center job opening in Ranchi. Let’s know more about Telecaller, BPO or Call Center job in Ranchi.
What is job responsibility of Telecaller, BPO or Call Center jobs?
The job responsibilities of Telecaller, BPO, and Call Center jobs can vary based on the industry, but here are the common duties:
1. Telecaller Job Responsibilities:
✅ Making outbound calls to customers or leads
✅ Handling inbound customer queries
✅ Explaining products/services and answering customer doubts
✅ Persuading customers to take action (buy, book, or register)
✅ Maintaining call records and updating CRM
2. BPO (Business Process Outsourcing) Job Responsibilities:
🔹 Handling customer queries via calls, emails, or chats
🔹 Resolving customer complaints efficiently
🔹 Following scripts or protocols for customer interactions
🔹 Managing data entry and backend operations
🔹 Adhering to quality and compliance guidelines
3. Call Center Job Responsibilities:
📞 Managing high-volume calls professionally
📞 Providing technical support or customer assistance
📞 Upselling or cross-selling products/services
📞 Handling escalations and resolving issues
📞 Meeting daily/weekly call targets
These roles demand good communication skills, patience, and problem-solving ability.
What qualification is required for a Telecaller, BPO or Call Center jobs?
📌 Educational Qualification:
✔ Minimum 12th pass (Higher Secondary) or Graduate (preferred)
✔ Some companies may require a Bachelor’s degree for specialized roles
📌 Skills Required:
✅ Good Communication Skills (Hindi & English preferred)
✅ Basic Computer Knowledge (Typing, CRM tools, MS Office)
✅ Convincing & Persuasion Skills (For sales roles)
✅ Patience & Listening Skills (For customer support roles)
✅ Problem-Solving Ability (Handling customer queries efficiently)
📌 Experience:
🔹 Fresher-friendly (Many companies hire freshers)
🔹 1-2 years of experience (Preferred for senior roles)
What is the salary of Telecaller, BPO or Call Center jobs?
Salary largely depends on value you are adding in a company. For fresher you can expect
6K – 15K depnding upon your academic and interview performance.
Most of these jobs have incentive also. Like incentive per sale or incentive on goal completion.
Telecaller Job in Ranchi
Ranchi have 1235+ active Telecalling job in Ranchi. Many company hire for telecaller job out of which Kalam Academy is best for telecaller job in Ranchi
Telecaller job in Ranchi ~ Kalam Academy
BPO Jobs in Ranchi
Ranchi is centre of BPO and it has many bpo like concentrix, numbus, Ayuda Solutions and many more. Here is list of top BPO jobs in Ranchi.
Kalam Academy ~ BPO Job in Ranchi
Call Centre Job In Ranchi
Call centre is best place to start your career. You learn alot about communication in call centre. Here are top job in call centre in Ranchi
Summery of Telecaller, BPO or Call Center jobs
Hope this blog have given you a clear insight about job opening in Telecaller, BPO or Call Center jobs in Ranchi.
It took me 2 month of research and 100+ calls to different company HR to understand job opportunity in Ranchi.
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